FAQs

Frequently Asked Questions

How do I choose the right light size for my room?

Before ordering, compare the product dimensions with the available ceiling, wall, or table space in your room. Consider the room size, ceiling height, furniture placement, and the clearance required around the fixture. Product measurements vary, so please review the dimensions listed on the individual product page carefully.

Are light bulbs included with the fixture?

Bulb inclusion varies by product. Please check the product description and specifications to confirm whether bulbs are included and to identify the required bulb type, base, wattage, and quantity. Unless the product page specifically states that bulbs are included, they should not be assumed to be part of the order.

Can Monqis lighting products be used with a dimmer switch?

Dimmer compatibility depends on the fixture, bulb, driver, and dimmer switch being used. A fixture should only be used with a dimmer when the product specifications confirm compatibility. We recommend consulting a qualified electrician before installation to ensure that all components are suitable for use together.

Can a lighting fixture be installed on a sloped ceiling?

Some fixtures may be suitable for sloped ceilings, while others require a flat mounting surface or additional compatible hardware. Review the product details before ordering and confirm the installation requirements with a qualified professional. Do not assume that every chandelier or pendant light can be installed on an angled ceiling.

How should I clean and maintain my lighting fixture?

Turn off the power and allow the fixture and bulbs to cool completely before cleaning. Use a soft, dry cloth and avoid abrasive cleaners, harsh chemicals, or excessive moisture. Care requirements may differ depending on the material and finish, so follow any instructions supplied with the product. Electrical components should only be inspected or serviced by a qualified professional.