Do Not Sell My Personal Information

Last Updated: November 15, 2025

At Lune Velvet, your privacy matters to us. We are committed to safeguarding your personal information and ensuring full transparency about how your data is used. This notice explains your rights under the California Consumer Privacy Act (CCPA) and confirms our data-handling practices related to the sale of personal information.

1. Our Commitment: We Do Not Sell Personal Information

Lune Velvet does not and will never sell, rent, trade, or disclose your personal information to third parties for monetary gain or for cross-context behavioral advertising.
This includes, but is not limited to:

Contact details (name, phone number, email address, mailing address)
Order information and purchase history
Payment-related details (excluding full credit card numbers, which we never store)
Device identifiers and browsing behavior
Any information you provide through your account or checkout

We only use your personal data for legitimate business purposes such as:

Processing and delivering your orders
Providing customer support
Operating, maintaining, and improving our website
Communicating order updates, promotions, or service notices
Preventing fraud and ensuring secure transactions

2. Your Privacy Rights Under CCPA

If you are a California resident, you have specific rights regarding your personal information. These rights apply whether or not you have made a purchase from us.

Your CCPA Rights Include:

(a) Right to Know

You may request that we disclose:

The categories of personal information we collected about you
The sources from which the information was collected
The purposes for which we use your information
The categories of third parties with whom we share data
Any information we have disclosed for business purposes

(b) Right to Access

You may request a copy of the personal information we have collected about you.

(c) Right to Delete

You may request that we delete the personal information we have collected, subject to certain legal exceptions (e.g., fraud prevention, transaction records, or security purposes).

(d) Right to Correct

You may request corrections to inaccurate or incomplete personal information.

(e) Right to Opt Out of the “Sale” or “Sharing” of Personal Information

Even though Lune Velvet does not sell personal information, we must still provide an opt-out mechanism for transparency.
Your privacy choices will always be respected.

(f) Right to Non-Discrimination

We will never deny services, provide different pricing, or offer a different level of service solely because you exercised your privacy rights.

3. How to Submit a Privacy Request

You may contact us to request:

Access to your information
Deletion of your information
Updates or corrections
Questions about data usage
An explicit opt-out request

To make a privacy request, please contact us at:

Store Name: Lune Velvet

Email: info@lunevelvet.com

Address: 633 3rd Avenue, New York, NY 10017, United States

Operating Hours: Monday to Friday, 09:00 AM - 18:00 PM (GMT-5)

Contact us: Contact Page

We aim to respond within 48 business hours.

For identity verification, we may request additional information to ensure that privacy requests are submitted only by the account holder or authorized individual.

4. Categories of Personal Information We Collect

To provide transparency, below are the categories of information we may collect in the course of operating our store:

Identifiers: Name, email address, phone number, billing/shipping address
Commercial Information: Order details, purchase history
Payment Information: (processed securely by third-party payment providers)
Internet Activity: Device type, IP address, browsing data, cookies
Customer Support Information: Messages, inquiries, or service requests

We use this information strictly for operational, security, and customer-service purposes.

5. Authorized Agents

If you wish to designate an authorized agent to submit privacy requests on your behalf:

You must provide written permission signed by you
We may request identification to verify both you and your agent
We may deny unverifiable or incomplete requests

6. Updates to This Notice

We may update this “Do Not Sell My Personal Information” notice to stay compliant with changes in privacy laws or business practices.
The Last Updated date at the top will be revised whenever significant changes are made.

Need Help?